Privacy Policy
Our Commitment to You At service@wkdog.com (hereinafter referred to as "we" or "WKdog", "Website"), we are committed to protecting and respecting the privacy of your personal data; at the same time, we also comply with the European General Data Protection Regulation (GDPR). This Privacy Policy explains how the Website collects, uses, transfers and discloses your data.
Your privacy is important to us. We have some basic principles:
- We will not ask you for personal information unless we really need it.
- We will not share your personal information with anyone except to comply.
- with the law, develop our products and services, or protect our rights.
We protect your personal information with the highest level of privacy and security.
Collection and Use of Information.
By visiting our website to complete registration, ordering and notifications, we will collect and store information for lawful use, including but not limited to:
- Email address, including email addresses provided by approved affiliated third parties.
- Shipping and billing addresses, including name, address line and telephone number.
- Specific information about payment verification and customs issues.
- Technical data,including IP address,date and time,browser and operating system,URL you requested,etc.
- We also protect all personal information collected from you offline (for example, over the phone).
How we use your personal information
To provide products and services. We use your Personal Information to provide you with the Services and to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for shipments, facilitate any returns and exchanges and other features and functionality related to your account.
Marketing and Advertising. We may use your Personal Information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing you advertisements for products or services. This may include using your Personal Information to better tailor our Services and advertising on our website and other websites. If you are a resident of the European Economic Area, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Article 6(1)(f) of the GDPR.
Security and Fraud Prevention. We use your Personal Information to detect, investigate or take action in response to possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the European Economic Area, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
Communicating with you and improving our services. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interest to respond to your needs, provide you with effective services, and maintain our business relationship with you pursuant to Article 6(1)(f) of the GDPR.
Disclosure of Personal Information.The personal information we collect from you will be used to manage and operate the website, or shared with third parties (including affiliates, third-party service providers) for some or all of the following purposes:
- to improve our customer experience;
- to respond to your inquiries by email;
- to process payments;
- to administer the website;
- to verify your identity.
Other Information
When you visit the website, we may collect certain information automatically from your device using automatic data collection technologies. In some countries, including those in the European Economic Area, such information may be considered personal information under applicable data protection laws. "Other Information" means any information that does not reveal your specific identity or directly relate to an individual, such as browser and device information, application and usage data information, your IP address, device type, unique device identifiers, browser type, your Internet Service Provider (ISP), your operating system and carrier. For website users, details of any referring websites or exit pages, and general geographic location (such as country or city level location) may also be collected. Please note that this information does not identify you and is only used to help us provide effective services on this website.
Security of Your Personal Data
Because we value your personal information, we will ensure that it is adequately protected. Therefore, we have implemented technologies and policies designed to protect your privacy from unauthorized access and improper use, and will update these measures as new technologies become available.
Cookie Policy
We use cookies to understand more about how you interact with our content and to help us improve your experience when you visit our website.
Cookies remember the type of browser you use and other browser software you have installed. They also remember your preferences, such as language and region, which will remain as your default settings when you visit the website again. Cookies also allow you to rate pages and fill out comment forms.
Some of the cookies we use are session cookies, which only last until you close your browser, and other cookies are persistent cookies, which are stored on your computer for longer periods of time.
Children's Data
The Services are not intended for children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may request that such information be deleted by contacting us using the contact information listed below.
As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" (as those terms are defined in applicable law) personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not communicate sensitive or confidential information to us using unsecured channels.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Changes to This Policy
We may change this Privacy Policy from time to time. If we make any material changes to this Privacy Policy and how we use your personal data, we will post those changes on this page and endeavor to notify you of any material changes. Please review our Privacy Policy regularly.